Google Pixel 4 XL-As you can read below we write in detail that some users are reporting that Google Pixel 4 XL glass back is peeling off. Now, Google finally responds to the reports of users. They give us a response on Reddit. Google Said that…
“We’ve investigated the issue and concluded that this is not related to the Pixel battery. If you’re experiencing a back glass lift on your Pixel 4/4XL, we recommend reaching out to 1:1 support to explore warranty options. We’re here to help and want to make sure your Pixel 4/4XL is operating properly,” reads the official response.
We asked again from Google that if it is not the problem of the battery then what is the cause of this problem. We will update you as soon as we get any updates.
The Google Pixel 4 XL is the best Google’s Phone you buy till now, but it also comes with problems. An issue with this phone is recently gain our attention due to some complaints on Reddit and Google’s support forum. The issue is the glass back panel of Google Pixel 4 XL is peeling off for some users over time.
The glass back of the pixel 4 XL usually starts peeling off from one corner of the phone. The adhesive separates and users are unable to stick it back to the body of the device.
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Google Pixel 4 XL
It’s like the glue is weakening and the parts are slowly separating. A Pixel 4 Xl user recently write about this issue on Reddit. Another user is apparently changing his 4th phone in the last 10 months due to peeling off issues. This issue seems to be due to the battery swelling problem.
Some images are attached below you can check out these images showing affected Google Pixel 4 XL units.
A Reddit user who recently claims to be a general manager of a uBreakiFix store a Google Repair Partner suggested the issue is could be due to the faulty battery connectors on the Pixel 4 XL. However, this user is not an official spokesperson for the company. According to this user, the connectors of the battery are brittle and break apart even with normal use. “This is the reason of battery swelling. It is a major issue with the 4 XL series and I don’t understand why Google is not supporting it properly,” he said.
We are not clear about this if it is a battery swelling problem or not, but it’s a distinct possibility. The other causes of this problem may be fabrication defects or the failure of the adhesive used to secure the back panel in place.
What is the Fix?
Some of the users who claim this issue to Google have luckily received the replacement unit of Pixel 4 XL, but others haven’t been so lucky. Product experts on Google’s support forum advise users to contact Pixel supports, but the company is not acknowledging the issue officially.
Battery swelling may be dangerous and a potential fire hazard.
It is expected that this issue will widespread. That’s why Google will definitely respond to this issue. We will update this article as and when we hear some response from the company.
If you are a Google Pixel 4 XL user, let us know in the comments if you are facing the same problem with your pixel 4 XL.